Where can you see your invoices?

As a valued host, it’s important to keep track of your invoices. Here’s how you can view and download them:

Steps to View and Download Your Invoices:

1. Access the Menu: Click on “More” to display the menu options.
2. Navigate to Invoices: Select “Invoices” from the menu.
3. Filter by Booking ID (Optional): Use the Booking ID filter to locate specific invoices.
4. Apply Date Filters: Click on “Filters” and choose the specific period you want to review.
5. Bulk Download: After applying your filters, click on “Bulk download” to download the selected invoices.

By following these steps, you can easily access and manage your invoices. If you encounter any issues or have further questions, feel free to reach out for assistance.

Important Notes:

• Primary Email Access: Only the primary email associated with your account can access the invoices and payouts sections. Collaborators do not have this access.
• Bulk Download Limitations: Bulk downloading is available only through a web browser; it’s not supported on mobile devices or the app.
• Date Range Selection: Before initiating a bulk download, select the date range for the invoices you wish to download. Note that this applies to the dates when the invoices were issued. The range between the “From” and “To” dates cannot exceed 12 months.
• Invoice Cancellations: Invoices labelled as “Cancellation of previous invoice” are not downloadable. For example, if you have four invoices and one is a cancellation, only the remaining three will be available for download.

If you have any questions about your invoice, don’t hesitate to submit a request. We’re here to help and happy to support you!