Help centre for guests
How can we help?
Frequently asked questions
Guests · Trust
How can I find Holidu on Social Media?
Follow us on Facebook, Instagram, and Twitter. You can look forward to insider travel tips, stunning photos, lotteries, and interesting information on holidays in a holiday rental.Guests · Trust
Which providers are being compared on Holidu?
We constantly work on our goal to compare all providers available on the internet transparently. Before a provider can be added to our page, it is checked and integrated with care. Moreover, we ensure that it is a trustworthy and reliable booking site. We have regular contact with all our providers and take a proper contractual relationship with commission agreement as the basis for our collaboration.Guests · Trust
Why can I trust Holidu?
Holidu is an international company, located in Munich, which was founded by brothers, Johannes and Michael Siebers, in 2014. Holidu only collaborates with trustworthy booking sites that are characterized by their quality and service. In 2015, Holidu was honored by the magazine “Guter Rat” as the best search engine for holiday homes and apartments. You can find reviews of our users on Trustpilot. If you want to talk to one of our employees personally, please feel free to call or send us an e-mail. Our friendly international team in Munich will be happy to help you.Guests · Trust
Why should I trust Holidu?
Holidu is an international company located in Munich and was founded by brothers Johannes and Michael Siebers in 2014. In 2015, Holidu was awarded the best search engine for holiday homes and apartments by the magazine Guter Rat. You can find reviews of our users on Trustpilot. Although we do not manage the properties directly, we thoroughly verify all of our partners and provide professionally managed properties only. We recommend that you carefully read through the Terms and Conditions of both companies (Holidu and our partner’s), before going through with the booking. You can find them at the bottom of the booking page. Before making any payment, you will receive an email from us and another from our partner managing the property. Our email includes the contact information of our partner and you will be able to obtain more details about your stay by contacting them directly. If you still have questions, please contact us at service@holidu.com. We will be happy to assist you!Guests · Trust
How does Holidu work?
We browse more than 100 booking sites for you to find holiday homes at the best price possible. We bundle all offered prices in a transparent overview. As soon as you find an accommodation you like, click on offer. You can either book directly on Holidu, or you will be redirected to the respective booking site where you can finalize your booking. This service is completely free of charge for you. We use image recognition to enable the price comparison between different rental providers.Guests · List at Holidu
Can I advertise my holiday home or apartment on Holidu?
Unfortunately, we do not offer the possibility to advertise individual properties directly on Holidu. However, we will be happy to support you in finding the best Holidu partner for you, which would allow you to be displayed on Holidu. Therefore, please send us an e-mail with all information regarding the accommodation, current partners, and a link to partner@holidu.com. More information can be found here.Do you want to contact us?
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