Who can I contact in case of an emergency?

In situations where your safety is at risk or in the event of an emergency, it is crucial to contact local authorities or emergency services immediately to ensure prompt assistance.

For Urgent Issues:

• Health & Safety Concerns: If you are having a medical emergency during your stay, please always keep the host informed of the situation so that they can offer support, and also contact the local authorities.
• Major urgent events: In the event of a serious event that represents danger, theft, illegal activities, or related situations, we strongly recommend contacting the local authorities as your first course of action.

In the European Union, for serious conditions (stroke, heart attack, bad car accident), summon an ambulance by calling 112, the universal emergency number for ambulance, fire department, or police.

If you need assistance, our specialized support team is available 7 days a week for emergencies. We’re here to guide you through any issues.