Will I Be Charged If I Cancel My Booking?
We understand that sometimes plans change, and you may need to cancel your booking. Whether you’ll be charged or not depends on the platform you booked through, and the specific cancellation policy set by the host.
Each platform has its own cancellation policies, which are decided by the host and shown before booking. These can range from Flexible (allowing free cancellations up to 24 hours before check-in) to Strict (offering only partial or no refunds).
To check the cancellation policy for your booking:
- Refer to your booking confirmation email sent by Holidu.
- Log into the platform where you booked (Holidu, Airbnb, Booking.com, Vrbo, etc.) via their website or app.
- Look under "My Trips" or "My Bookings" to find cancellation details.
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