Account Manager Canary Islands (f/m/d)

Santa Cruz de Tenerife, Spain

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Holidu is one of the fastest-growing travel tech companies worldwide. Our mission is to make the booking and hosting of holiday homes free of doubt and full of joy. We help hosts to manage their vacation rental with ease and guests to find the perfect holiday home they truly enjoy. Our team of more than 600 colleagues from 60+ nations shares a passion for modern technologies, an ambition for constant improvement and the drive to bring the best experience to more than 40k hosts and 100 million website users each year. You want to achieve amazing milestones with us? Then pack your bag, hop on board and get ready for take off!

Your future team

Holidu offers a software and service solution which helps vacation rental owners manage and distribute their properties more efficiently. Join our motivated, high performance and diverse team in our office in Santa Cruz de Tenerife. We live by the value "we win as a team" and enjoy working together to reach our ambitious goals, sharing our experiences to learn and grow. We also love to celebrate our successes together, either by cheering each other on in the office or by doing team events.

Your role in this journey

Be the main contact person for our vacation rental owners in the Canary Islands who want to list their vacation rentals via our platform and advise them on how to use our product.
Coordinate the going live of our vacation rentals and help homeowners with all post-booking related questions to ensure a continuously high level of customer-oriented service.
Interact with our product and content team to guarantee a smooth onboarding process.
Build strong relationships with our key-customers and actively support them in increasing revenues.
Improve the performance of your accounts by analyzing existing data and develop a solution-oriented strategy.
Organize lead generating and networking events (remote or in-person) to build a community of vacation rental owners.

Your backpack is filled with

Relevant job experience in account management, tourism or other customer-oriented roles.
Strong communication skills and the ability to remain friendly and calm in all situations.
Near native Spanish skills and fluent English.
A customer-centric, problem-solving attitude.
Excitement about new technologies and the travel industry.

Our adventure includes

Have an impact on the millions of people using our product every month.
Grow with responsibility from day 1 and develop yourself further through regular feedback, workshops and knowledge exchange.
Use your personal development budget and 2 extra days off to enhance your professional skills by visiting conferences, buying books, attending courses and more.
Connect and have fun with international, diverse and yet like-minded people at work, regular events and 2 office days per week with your team.
Get to know the world with the opportunity to work from other local offices for up to 8 weeks per year.
Go traveling for 23 vacation days + the possibility to take up to 10 unpaid vacation days with interesting discounts on our Holidu Homes.
Get a sneak peek at the adventure that awaits you on Instagram @lifeatholidu.

Want to travel with us?

Apply online on our career page! Your first travel contact will be Lena from HR.

We champion diversity in every aspect of life. We encourage applications from all genders, corners of the world and individual backgrounds. Please feel welcome to submit your application without a photo and details on your gender, date of birth, marital status and nationality. If you have a disability or special need that requires accommodation, please let us know.