Account Manager Auvergne-Rhône-Alpes (all genders)

Lyon, France

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Holidu is one of the fastest-growing travel tech companies worldwide. Our mission is to make the booking and hosting of holiday homes free of doubt and full of joy. We help hosts to manage their vacation rental with ease and guests to find the perfect holiday home they truly enjoy. Our team of more than 600 colleagues from 60+ nations shares a passion for modern technologies, an ambition for constant improvement and the drive to bring the best experience to more than 40k hosts and 100 million website users each year. You want to achieve amazing milestones with us? Then pack your bag, hop on board and get ready for take off!

Your future team

Join our motivated, high performance and diverse team in our office in Lyon. We live by the value "we win as a team" and enjoy working together to reach our ambitious goals, sharing our experiences to learn and grow. We also love to celebrate our successes together, either by cheering each other on in the office or by doing team events.

Your role in this journey

Be the main contact person for our vacation rental owners in the region of Auvergne-Rhône-Alpes who want to list their vacation rentals via our platform and advise them on how to use our product.
Coordinate the going live of our vacation rentals and help homeowners with all post-booking-related questions to ensure a continuously high level of customer-oriented service.
Interact with our product and content team to guarantee a smooth onboarding process.
Build strong relationships with our key customers and actively support them in increasing revenues.
Improve the performance of your accounts by analyzing existing data and developing a solution-oriented strategy.
Organize lead-generating and networking events (remote or in-person) to build a community of vacation rental owners.

Your backpack is filled with

Relevant job experience in account management, tourism or other customer-oriented roles.
Strong communication skills and the ability to remain friendly and calm in all situations.
Near native French skills and fluent English.
A customer-centric, problem-solving attitude.
Excitement about new technologies and the travel industry.

Our adventure includes

Impact: Make a difference for hundreds of thousands of monthly users.
Growth: Take responsibility from day one and develop through regular feedback, workshops, and knowledge exchanges.
Personal Development: Use your learning budget and 2 extra study days for conferences, books, courses, and more.
Community: Engage with international, diverse, yet like-minded colleagues through regular events and 2 office days per week with your team.
Flexibility: Benefit from our hybrid work policy and the chance to work from other local offices for up to 8 weeks a year.
Travel: Enjoy 25 vacation days, RTT-Rest-Days (7,5 days) and the possibility to take up to 10 unpaid vacation days with special discounts on our Holidu Homes properties.

Need a sneak peek? Check out the adventure that awaits you on Instagram @lifeatholidu and dive straight into the world of Sales at Holidu for more insight!

Want to travel with us?

Apply online on our career page! Your first travel contact will be Camille from HR.

We are committed to diversity in all aspects of our business. We encourage applications from all genders, all corners of the world and all individual backgrounds. You are welcome to submit your application without a photo and without stating your gender, date of birth, marital status, nationality or disability status (if applicable).
If you require any special assistance when arranging interviews, office visits or the recruitment process in general, please contact the relevant HR person responsible for this job and we will do our best to accommodate your needs.